Privacy Policy

Last updated: 25/02/2026

BM Zone LTD (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us.

1. Who We Are

Company name: BM Zone LTD
Registered address: Unit 14A, Tofts Farm Industrial Estate, Brenda Road, Hartlepool, United Kingdom
Email: bm-zone@outlook.com
Phone: 01429 801873

BM Zone LTD is the data controller responsible for your personal data.

2. What Information We Collect

We may collect and process the following personal data:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Vehicle Registration Number
  • A Record of Mileage on any Vehicle
  • Payment or billing information (if applicable)
  • Any information you provide when contacting us
  • Technical data such as IP address, browser type, and usage data (if using a website)

3. How We Collect Your Data

We collect data when you:

  • Contact us by phone, email, or contact forms
  • Use our website
  • Purchase products or services
  • Provide information voluntarily

4. How We Use Your Data

We use your personal data to:

  • Provide our products and services
  • Respond to enquiries
  • Manage customer relationships
  • Process payments and invoices
  • Improve our services and website
  • Comply with legal and regulatory obligations

We will only use your data where we have a lawful basis to do so.

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – where you have given clear permission
  • Contract – where processing is necessary to fulfil a contract
  • Legal obligation – where required by law
  • Legitimate interests – to run and improve our business (without overriding your rights)

6. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

Data is only retained for as long as necessary for the purposes outlined in this policy or to meet legal requirements.

7. Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third parties such as:

  • Accountants
  • Payment processors
  • IT and website service providers
  • Legal or regulatory authorities where required

All third parties are required to respect the security of your data and treat it in accordance with the law.

8. Your Data Protection Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, please contact us using the details above.

9. Cookies (If Applicable)

If our website uses cookies, these may be used to improve functionality and user experience. You can control cookies through your browser settings.

10. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk
Phone: 0303 123 1113

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.

Last updated: 25/02/2026

BM Zone LTD (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us.

1. Who We Are

Company name: BM Zone LTD
Registered address: Unit 14A, Tofts Farm Industrial Estate, Brenda Road, Hartlepool, United Kingdom
Email: bm-zone@outlook.com
Phone: 01429 801873

BM Zone LTD is the data controller responsible for your personal data.

2. What Information We Collect

We may collect and process the following personal data:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Payment or billing information (if applicable)
  • Any information you provide when contacting us
  • Technical data such as IP address, browser type, and usage data (if using a website)

3. How We Collect Your Data

We collect data when you:

  • Contact us by phone, email, or contact forms
  • Use our website
  • Purchase products or services
  • Provide information voluntarily

4. How We Use Your Data

We use your personal data to:

  • Provide our products and services
  • Respond to enquiries
  • Manage customer relationships
  • Process payments and invoices
  • Improve our services and website
  • Comply with legal and regulatory obligations

We will only use your data where we have a lawful basis to do so.

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – where you have given clear permission
  • Contract – where processing is necessary to fulfil a contract
  • Legal obligation – where required by law
  • Legitimate interests – to run and improve our business (without overriding your rights)

6. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

Data is only retained for as long as necessary for the purposes outlined in this policy or to meet legal requirements.

7. Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third parties such as:

  • Accountants
  • Payment processors
  • IT and website service providers
  • Legal or regulatory authorities where required

All third parties are required to respect the security of your data and treat it in accordance with the law.

8. Your Data Protection Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, please contact us using the details above.

9. Cookies (If Applicable)

If our website uses cookies, these may be used to improve functionality and user experience. You can control cookies through your browser settings.

10. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk
Phone: 0303 123 1113

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.

Last updated: 25/02/2026

BM Zone LTD (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us.

1. Who We Are

Company name: BM Zone LTD
Registered address: Unit 14A, Tofts Farm Industrial Estate, Brenda Road, Hartlepool, United Kingdom
Email: bm-zone@outlook.com
Phone: 01429 801873

BM Zone LTD is the data controller responsible for your personal data.

2. What Information We Collect

We may collect and process the following personal data:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Payment or billing information (if applicable)
  • Any information you provide when contacting us
  • Technical data such as IP address, browser type, and usage data (if using a website)

3. How We Collect Your Data

We collect data when you:

  • Contact us by phone, email, or contact forms
  • Use our website
  • Purchase products or services
  • Provide information voluntarily

4. How We Use Your Data

We use your personal data to:

  • Provide our products and services
  • Respond to enquiries
  • Manage customer relationships
  • Process payments and invoices
  • Improve our services and website
  • Comply with legal and regulatory obligations

We will only use your data where we have a lawful basis to do so.

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – where you have given clear permission
  • Contract – where processing is necessary to fulfil a contract
  • Legal obligation – where required by law
  • Legitimate interests – to run and improve our business (without overriding your rights)

6. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

Data is only retained for as long as necessary for the purposes outlined in this policy or to meet legal requirements.

7. Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third parties such as:

  • Accountants
  • Payment processors
  • IT and website service providers
  • Legal or regulatory authorities where required

All third parties are required to respect the security of your data and treat it in accordance with the law.

8. Your Data Protection Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, please contact us using the details above.

9. Cookies (If Applicable)

If our website uses cookies, these may be used to improve functionality and user experience. You can control cookies through your browser settings.

10. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk
Phone: 0303 123 1113

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.

BM Zone is a BMW & Mini Specialist. We specialise in servicing, preventative maintenance and of course vehicle repairs. Other services include Diagnostics & fault finding. Electric & Hybrid qualified. Dealer Trained Senior Technician.

Based in Unit 14A, Tofts Farm Industrial Estate East, Brenda Rd, Hartlepool TS25 2BS

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